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Voice Bots & Smart IVR

Intelligent Voice Bots & IVR That Actually Work

AI-powered speech recognition IVR, outbound voice bots, dynamic call routing, and DTMF flows โ€” engineered for banks, logistics, healthcare, and enterprise call centres.

What MSGPIE Voice Offers

AI Voice Bots

Conversational bots powered by speech-to-text and NLU โ€” handle FAQs, bookings, and account queries 24ร—7.

Smart IVR Flows

Visual no-code IVR designer with DTMF menus, speech input, call transfers, and callback scheduling.

Outbound Dialer (OBD)

Automated outbound calls for payment reminders, survey collection, event notifications, and re-engagement.

Call Analytics

Real-time call tracking โ€” duration, outcome, DTMF paths, agent handoff rates, and completion funnels.

Conversational AI & Cloud IVR

Automate your call centre with AI Voice

Build self-service IVR trees, conversational voice bots, and intelligent agent queues with natural speech synthesis in 12+ Indian languages.

Visual drag-and-drop IVR flow builder
Sub-100ms conversational voice bot latency
Full CRM telephony integration & call recording