2-Way Messaging
Real Conversations with 2-Way Messaging at Scale
Move beyond one-way blasts. Enable customer replies, chatbot conversations, appointment confirmations, and live agent handoffs on WhatsApp, RCS, and SMS.
Powerful 2-Way Capabilities
AI Chatbot Flows
No-code chatbot builder for WhatsApp with intent detection, multi-turn conversations, and rich media replies.
Keyword Auto-Replies
Configure smart keyword triggers — reply STOP, HELP, YES, or NO — with automatic responses and webhook callbacks.
Live Agent Handoff
Seamlessly escalate chatbot conversations to a human agent with full conversation context preserved.
Customer Surveys & Polls
Interactive quick-reply buttons for NPS surveys, delivery feedback, and product ratings — all in-chat.