Logistics & Transport
Real-Time Delivery Tracking & Driver Communication
Number masking, live shipment updates, OTP-protected delivery, and automated IVR routing — engineered for last-mile logistics at scale.
Key Use Cases
Live Shipment Updates
Proactive WhatsApp + SMS milestones from pickup to delivery — reducing inbound support calls by 55%.
Number Masking (Proxy)
Driver-customer calls via masked proxy numbers — full privacy, no real phone number exposure for either party.
OTP Delivery Confirmation
Contactless delivery with OTP-verification ensures proof of delivery without physical signatures.
Automated IVR Routing
Customer calls auto-route to the right delivery agent or hub with speech-recognition IVR flows.